👀 Announcing Zefi 2.0 👀
Collect & Centralize User Feedback
Extract Insights
Close the feedback loop
For Customer Experience teams:
Reduce churn
Customer health-score
Improve Support quality
Collect NPS, CSAT, and more
For talents:
Careers
Company
Careers
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Client Stories
Trusted by the fastest growing companies.
Discover real stories from teams worldwide. See how they use Zefi, learn from their experiences, and get inspired by their results.
“
Partnering with Zefi has been a game-changer!
We can now effortlessly delve into the voice of the customer, enabling us to save countless hours in our feedback analysis, develop our product more accurately, and proactively anticipate churn.
Federico Benjamin Minini
Chief Experience Officer @Smartness
Book a call
To discover how to save hours every week
“
Zefi enables us to create customized dashboards for monitoring the quality of our assistance. It assists us in identifying areas for process improvement and provides valuable insights. It is an outstanding solution for understanding and enhancing the customer experience.
Claire Pauze
Customer Operations Team Leader @ Qomodo
Book a call
To discover how to improve your support quality
“
Zefi helps our discovery process everywhere. We analyze huge amounts of data in minutes and close the feedback loop with our customers much faster.
We're able to understand when something goes wrong and where. Figuring out what to build next now takes us hours instead of days.
Francesco Tai Bernardelli
Marketing Manager @ Akiflow
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Learn how Zefi can support your discovery process
“
The team at Zefi is building the new standard for Voice of the Customers tools.
They have created a sensational solution to extract insights from scattered feedback with no effort and no time.
Fausto Maglia
Chief Operating Officer @ The Data Appeal Company
Book a call
To discover a new, simpler way of analyzing user feedback
“
Zefi helps us turn customer feedback scattered through many channels into one source of truth. It works as our VoC control tower: unified inputs, live topic monitoring, clear dashboards for clear overviews.
Yujia Cao
Head of Research & Insights @ Kiwi.com
Book a call
To discover a new, simpler way of analyzing user feedback
“
Omg! This is awesome!!!
Doing a whole lot of discovery for the next quarter, so will be full on utilising this!!!! Thank you!
Nara Toktoshova
Senior Product Manager @ Zinc
Book a call
To discover a new, simpler way of analyzing user feedback
Client stories
Extract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
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