Partnering with Zefi has been a game-changer!
We can now effortlessly delve into the voice of the customer, enabling us to save countless hours in our feedback analysis, develop our product more accurately, and proactively anticipate churn.

Zefi helps us turn customer feedback scattered through many channels into one source of truth. It works as our VoC control tower: unified inputs, live topic monitoring, clear dashboards for clear overviews. The result is a tightened feedback-to-roadmap loop and a customer sentiment KPI the whole company tracks.